MAELYS
MAELYS Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MAELYS has a 1.3 star rating from 224 reviews. Consumers are mostly dissatisfied with recurring unauthorized charges, poor support, and refund delays.
Positive Feedback
Some customers say the product can work; a few called the items good despite service problems and referenced MAELYS reviews when reporting issues.
Negative Feedback / Risk Areas
- Widespread MAELYS customer complaints about unauthorized billing and difficulty obtaining refunds.
- Repeated failure to cancel subscriptions and alleged auto-ship charges that overdrew accounts.
- Poor customer service with no working phone support and slow or automated responses.
Key Takeaways for Future Customers
- Expect to monitor billing closely and be prepared to dispute charges if refunds are delayed.
- Contact your bank promptly for unauthorized charges and avoid relying solely on their cancellation process.
- Consider the risk of ongoing subscriptions and limited customer service before ordering.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MAELYS has a 1.3 star rating from 224 reviews. Consumers are mostly dissatisfied with recurring unauthorized charges, poor support, and refund delays.
Positive Feedback
Some customers say the product can work; a few called the items good despite service problems and referenced MAELYS reviews when reporting issues.
Negative Feedback / Risk Areas
- Widespread MAELYS customer complaints about unauthorized billing and difficulty obtaining refunds.
- Repeated failure to cancel subscriptions and alleged auto-ship charges that overdrew accounts.
- Poor customer service with no working phone support and slow or automated responses.
Key Takeaways for Future Customers
- Expect to monitor billing closely and be prepared to dispute charges if refunds are delayed.
- Contact your bank promptly for unauthorized charges and avoid relying solely on their cancellation process.
- Consider the risk of ongoing subscriptions and limited customer service before ordering.
Media from reviews
Philadelphia, Pennsylvania
I was trying to get the free sample and the shipping
Now I tried to get cream and was a zero cost. I only had to pay for shipping and that cost 6.50.
Now why was your company trying to take 181.00 dollars from my account and not the 6.50. Why is that
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ellicott City, Maryland
Resolved: Poor customer service
Company fixed the issue and I have been provided with full refund. Emailed the supervisor she returned the email with an apology and my full refund. Make sure u cancel your free trail period on time.
Im a dissatisfied customer and would like to return there product now im stuck with and im not going to use it.
This is unacceptable customer service from this company I would never purchase anything from them again. Please be aware ordering from this company u won't get refund
Preferred solution: Full refund
User's recommendation: I would not recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTry before you buy
This company makes a consumer believe ALL YOU PAY IS POSTAGE HOWEVER, THEY RUN YOUR card for the postage AND RUN AN AUTH. HOLD FOR.
THE ENTIRE AMOUNT OF THE COST OF THEIR PRODUCT. THIS COULD BE PROBLEMATIC!
IF you have limited funds ,Or you have auto DRAFTS. THIS COULD CAUSE AN OVER DRAFT!
User's recommendation: Do NOT PURCHASE from this COMPANY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized transactions to my bank account
They are taking money out of my account for multiple orders that I did not place, nor have I received any packages. The phone number listed on the transactions is disconnected and there is no way to speak with a live person.
- I never ordered or received the product
Preferred solution: Full refund
User's recommendation: Don’t deal with this merchant, they will rip you off
I definitely agree with you on this
Camden, New York
I have been trying to cancel my account. Please cancely account.
I have been trying to cancel my account. You keep sending product.
Karen E Clarke, 402 18th Ave, PO Box 695.
Sylvan Beach, NY 13157. No more product please.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDr says no new products on my skin till further notice.
This company is a pure FRAUD. DO NOT PURCHASE anything from them!
They have no customer service. You just get in a loop between whet they call email (doesn't work, sends you to chat and chat sends you back to email, FRAUD FRAUD FRAUD FRAUD!!!
User's recommendation: Stay away! Do NOT purchase from here !!!!
New Orleans, Louisiana
I never subscribed and yet was billed twice
I want my money back and a label to send this unopened box back. Ive been trying for weeks and get no help with this.
To unsubscribe, they want me to sign up for Just Ask which is another site that wants money. Ill be asking a lawyer what my next steps should be.
User's recommendation: Don’t fall into the same trap. They got my bank card number when I asked for the free sample and then began billing me $129 a month.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jamaica Plain, Massachusetts
I am very upset that they shipped another order after receiving my email that I was not satisfied and needed s return label. This is unprofessional and has now charged my account TWICE! I want all
Buyer beware!!! I did the trial offer..sent the product back and before they even sent the return label I git another shipment and charge.
So, they still have not refunded me for either charge..the trial and the second shipment!!!! I want my money back!!!
Charges reversed and do not send me anymore! So wrong for you to do that when I had already sent an email.
This is how you guys make your money...by being dishonest and not honoring your initial promise!!!
I will post on FB about these actions if I do not receive my money back! Thank you!
- Send orders after cancelation has been established
Preferred solution: Full refund
User's recommendation: Don't trust their word!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScan cannot sw person want change upu 5.00
Yall dishonest to customers
Won't answer direct questions
Want customer to talk thur chat
No toll free number to talk to live people
All I wanted to know if this monthly order one time or hve to co.mit every month
Or do we have to commit to order on monthly basis
How do I canc return order was mislead said if not satisfied can return b4 21 days full smount
Received order on Saturday had not been open will let Facebook don't buy this or order product
- No explanation for the product
Preferred solution: Explain if one tone charge or hve order every month
User's recommendation: Negative
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Stuart, Virginia
It's a scam. They want access to your checking account only
Has been resolved nobody has contacted me I've emailed and written a letter I am trying to get you to take me off your mail list your call list your text list your email list I do not want you on my phone I don't want anything from you except my $172.37 refunded to my checking account now
Again on October 5th they took another $51.39 plus an additional $45.49 totaling $96.88 which was caused me an overdraft of $30 in my checking account I sent another email telling them I wanted my money back I had not ordered anything from them I wanted to be removed from them mailing list and membership list or whatever list they had me on not to touch my money ever again and to replace $126.88 plus the $45.49 they took for the trial before you buy it $5.90 deal.
They keep sending me emails telling me that they can't just remove me from a list that every 60 to 90 days they're going to send me a product I don't want it I told them that take me off your list they are not going to be charging my checking account I'm going to have my bank remove them never send them any money again they are ignorant out of the country immigrant *** that want to steal your money!!!
BEWARE
- Are unwilling to refund money
- Will leave you signed up and continue to send you the suck product and take your money
- Want access to your checking account
Preferred solution: Full refund
User's recommendation: Don't buy this product they only want access to your account
Statesboro, Georgia
Change of mind
My name is Yulonda Edwards this company do not have a contact number?! PLEASE STOP TRYING TO CHARGE MY CARD DELET MY INFORMATION NOW PLEASE contact me at 912 531 ****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing package and company isn't responding
I never got my order, and I contacted this company, and all I get is some person named Taylor sending me automated messages and closing the chat on me, saying she has to escalate this, and no one has gotten back to me. I already reported them to the BBB, and the next thing I'll do is file a chargeback.
- Scammers worst customer service ever
Preferred solution: Full refund
User's recommendation: Beware of this company. Don't purchase from here
Charlotte, North Carolina
Cobros no actorizados
Necesito que non me cobren mas por ninguna activacion no de membrencia gracias I will like for you guys to cancel anything under I will like for you to pay me back the amount that I not approve $243.46 cent need my money back
User's recommendation: No because they changed me something that I not approved to purchase
Rockford, Illinois
I’m passed u never mentioned taking my money til u took it I need my money now I have bills please refund my money I’m not happy I tried to cancel my order right after I placed it. Ws5689)73@ gmail.
I tried to cancel my order I just placed I want my money back pkease give me my money back WS568****@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPackage
I have an active dispute on my chime account of 2 charges. One for $6.38for the free trial and onefor$116.77 for full payment.
I never received the product .
Ive reached out through email several times. Can this please get resolved so I can get my chime account up and working join.
- Great products
- Poor customer service
Preferred solution: Full refund
User's recommendation: 8
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefusal to refund charges I did not make
I have exchanged 26 emails and they will not even look at my PayPal receipt!! They never escalate my case but have sent emails saying it’s been escalated!!
Seems that most responses are AI. Maleys is really difficult to deal with and subscriptions take so many steps to Actually cancel.
Be Careful when ordering!! Terrible customer service & not helpful At All with customer service or support
I was charged 4 times for 2 orders of Get Dreamy. I have exchanged over 25 emails.
I have been told through form responses that this has been Escalated 5 times by email. However, has happened & Nothing some reps say I only ordered 3 products!! I have sent several screenshots of the 4 charges for TWO products and screenshots of the Supposed escalations. This company is clearly hoping I will give up!
I am contacting the Attorney General of Texas as Maleys is scamming many people!! Unacceptable
User's recommendation: Be Very Wary of Maleys overcharging!!
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What does the government shutdown or your financial hardship have to do with the trial period expiring? It was clearly stated at the onset before you purchased. You not returning it in time is all on you.
Do u work for Maelys If not mind your business regardless of the fact it’s not work $112 dollars and I want my money back any other company doesn’t have a problem doing it with this same issue
If you don’t want your business broadcasted, don’t post on a third party site where users can comment. Your uneducated self (as indicated by your semi-illiterate post) needs to contact the company through their site. You never answered the question either, but it seems like you’re having a tough time at life’s minimal basics.