Contact MAELYS Customer Service

This is out of hand. I bought the try before you buy and paid 5.95.

The product didn't work as they said. So I canceled this in May. They keep charging me, but I haven't received any more products. I have emailed and emailed.

No one returns my email, or if they do, it always says our volume is too high or some short message. I want my 47.78 back and stop taking my money. Not only that, my bank keeps flagging them as fraud, which freezes my account.

The products are very poor, and so is customer service. Hopefully, putting this out there, they will reply.

No customer service at all I have $122 of credit with them and no way of spending it every time I call them they say they'll call me back actually I can't call them their phone never works so I do and online chat and they say they'll escalate it and get back to me and they don't terrible I'll never buy anything from them again don't trust themDon't

I contacted this group hoping to get an explanation for why I was charged an excessive amount when I only agreed to a free sample. They were so rude and unprofessional too.

Customer service is pathetic at best. Honestly, I never spoke with a single employee who spoke proper English. They were all difficult to understand and not at all helpful. They would not offer me any explanations or answer my questions.

I repeatedly asked to speak to a manager only to be disconnected more than once. I definitely would not recommend this company.

Well, it seems that Maelys has no way for you to change the credit card number they are billing. My credit card was compromised.

I sent an email, because there used to be no phone number for customer service. Several emails have gone back and forth with no solution provided by Maelys to correct my credit card number.

I have reached the level of frustration and refuse to contact them again. My last email was thanking them for the gift and I will never order from them again.